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Hotline: 22 114 00 20 – Monday till Friday from 9:00 a.m. to 7:00 p.m.
Live Chat – Monday till Friday from 9:00 a.m. to 7:00 p.m.
E-mail: kontakt@tavex.pl

 

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Are the prices in my order fixed?

All the prices in the order are fixed as long as you pay your order in one hour. We accept the time delay for transfers between different banks.

Can I exchange coins at Tavex?

We buy at rates lower than standard EUR coins (-15%) and GBP coins (-25%). We purchase coins of other currencies available in the offer at a rate of -50% of the standard purchase price.

Can I order products with the stock status “arrival unknown”?

The products with the stock status “arrival unknown” are not possible to order on your own in the web shop. We recommend you to contact us on +48 22 114 00 20 or kontakt@tavex.pl about a possible order.

Can someone else pay for my order?

The orderer, the payer and the recipient must be the same person, whether you pay by bank transfer or a debit card / credit card.

Can Tavex send currencies by mail to me?

We can send the purchased currency to the indicated address within Poland by post or courier or to the selected Tavex branch. You will find the exact addresses and opening hours on www.tavex.pl/en/contact-us-poland/.

More information can be found in the ‘Delivery & Insurance’ section.

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