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Hotline: 22 114 00 20 – Monday till Friday from 9:00 a.m. to 7:00 p.m.
Live Chat – Monday till Friday from 9:00 a.m. to 7:00 p.m.
E-mail: kontakt@tavex.pl

 

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Ask your personal advisor

Natalia Kowalska


Are the prices in my order fixed?

All the prices in the order are fixed as long as you pay your order in one hour. We accept the time delay for transfers between different banks.

Can I exchange coins at Tavex?

Yes, we buy coins, but at rates lower than the standard purchase rates. EUR coins are bought at 15% below the standard rate, GBP coins at 25% below the standard rate, and coins of other currencies available in our offer at 50% below the standard purchase rate.

Can someone else pay for my order?

The person placing the order, the payer, and the recipient must all be the same person, regardless of whether the payment is made by bank transfer or debit card.

Can Tavex send currencies by mail to me?

Yes, every currency is available with a delivery option within Poland. You can order foreign currency with delivery by Pocztex courier, to a pick-up point, or collect it in person at a selected Tavex branch.

The order must be placed through our website by adding the selected currency to your cart. You can do this by finding the page of the specific currency or using the calculator available on the pages of all exchange offices in the “Currency Exchange” section.

The limit for a single order is 20,000 PLN.

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