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Hotline: 22 114 00 20 – Monday till Friday from 9:00 a.m. to 7:00 p.m.
Live Chat – Monday till Friday from 9:00 a.m. to 7:00 p.m.


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Ask your personal advisor

Are the prices in my order fixed?

All the prices in the order are fixed as long as you pay your order in one hour. We accept the time delay for transfers between different banks.

Can I exchange coins at Tavex?

We accept all Polish coins, EUR, GBP, DKK, SEK and NOK. We are not able to exchange other denominations or other currencies.

Can I order products with the stock status “arrival unknown”?

The products with the stock status “arrival unknown” are not possible to order on your own in the web shop. We recommend you to contact us on +48 22 114 00 20 or about a possible order

Can someone else pay for my order?

The orderer, the payer and the recipient must be the same person, whether you pay by bank transfer or a debit card / credit card.

Can Tavex send currencies by mail to me?

We are not able to send currencies to you at the moment, we may only exchange at our store at Świętokrzyska 32 i Warsaw. Should the opportunity emerge, you will find the information about this on

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