Q: Can Tavex send currencies by mail to me?

We can send the purchased currency to the indicated address within Poland by post or courier or to the selected Tavex branch. You will find the exact addresses and opening hours on www.tavex.pl/en/contact-us-poland/ . More information can be found in the ‘Delivery & Insurance’ section.

Q: May I exchange bills and coins at Tavex?

There is no fee on exchanging big bills into smaller (subject to availability).

Q: How does Tavex set rates?

Prices are set according to the current currency market prices and are adjusted after our competitors’ prices in order for Tavex to be able to offer the best prices on the market.

Q: Is it required to pre-order currency?

We can often arrange large sums of foreign currencies in short notice. We recommend you to contact us to reserve large sums on 22 114 00 20 or kontakt@tavex.pl .

Q: Does Tavex offer better rates when exchanging larger amounts?

We try always to offer a better rate when exchanging amounts exceeding 1 000 EUR. Do not hesitate to ask for your rate at the counter or at 22 114 00 20. The price offered is valid for one hour unless anything else is indicated.

Q: Does Tavex charge a fee for currency exchange?

All currencies are free of any fees.

Q: Can I exchange coins at Tavex?

We buy at rates lower than standard EUR coins (-15%) and GBP coins (-25%). We purchase coins of other currencies available in the offer at a rate of -50% of the standard purchase price.

Q: Is it possible to sell/buy other currencies?

We are not able to buy/sell currencies that are not a part of our stock.

Q: What currencies does Tavex trade?

All currencies are listed under the page Currency.

Q: How often does Tavex update their rates?

The rates are usually updated at least twice a day.

Contact us

Tavex Sp. z o.o.
Świętokrzyska 32
00-116 Warsaw, Poland
email: kontakt@tavex.pl
tel.: +48 22 114 00 20

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