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| tavex_cookie_consent | Stores cookie consent options selected | 60 weeks |
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| latest_news | Helps to keep notifications relevant by storing the latest news shown | 29 days |
| latest_news_flash | Helps to keep notifications relevant by storing the latest news shown | 29 days |
| tavex_recently_viewed_products | List of recently viewed products | 1 day |
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How to handle gold?
As fine gold coins and bars are extremely soft, they can very easily be damaged. Product’s value is decreased when gold is scratched, bent or the original package has been opened.
Here are some suggestions on how to properly handle gold coins to avoid damage and loss of value.
Fingerprints cannot be removed from the mirror surface. Be aware that even the finest cloth makes small tiny scratches on the surface of a coin.
Never try to bite gold to test its softness.
When removing coins from a holder is necessary, place them on a clean, soft surface. A velvet pad is an ideal surface. A clean soft cloth or clean piece of blank paper may be sufficient for harder coins (coins with gold proof 900-917).
PS! The above applies mainly to new gold coins and bars. Many historical gold coins have been in circulation and are therefore scratched and nicked. Gold market value has preserved in spite of that.
How to buy Gold and Silver
Buy Online from Tavex
To place an online order with Tavex, just follow these six easy steps:
CHOOSE YOUR PRODUCTS
Find the desired products under our product category list (Gold Bars | Gold Coins | Silver Bars | Silver Coins) and add them to your shopping cart by clicking the “Add to Cart” button.
2. CHECK YOUR CART
The shopping cart provides you with an overview of the total value of your order and enables you to easily add to or take away the products you have previously chosen. Once you feel ready to finalise your order, just click the “Checkout” button that is visible at the bottom right of your shopping cart window.
3. CHECKOUT
In the checkout window, we ask you to select a delivery option (self pick-up or insured mail), and to fill in the required personal information either as a member or as a guest. Review that you have filled in all the details correctly and thereafter click the “Order” button that is visible at the bottom right of your checkout window.
4. CONFIRMATION
Your order is now placed and an invoice containing the payment details and the instructions on how to transfer the funds is automatically sent to the email address you provided during the checkout.
5. MAKE PAYMENT
Make the payment by bank wire transfer. The clearing of your funds may take 1-3 business days depending on your bank. We will always notify you by email when we have received your payment.
6. TAKE DELIVERY OF YOUR PRODUCTS
Depending on the delivery option you selected during checkout, the products are delivered to you by insured mail, or will be waiting for you to personally pick them up at our office.
Buy Over the Counter from Tavex
Just walk into one of our 7 offices in Poland and buy over the counter. For purchases over the counter, Tavex accepts cash.
What is a fine weight?
A fine weight is the gold content of a coin, for example a Krugerrand weighs 33.93 grams and the fine weight is 31.1 gram pure gold.
What is a troy ounce?
A troy ounce is a weight unit that gold is measured in and one troy ounce is 31.1 grams.
Does Tavex sell products with certificates?
We work mostly with uncirculated gold bars and they are always sold with certificates (CertiPack). Most coins are sold without any certificates.
What is a “spread”?
A “spread” is the difference between the asking and bidding prices and is measured in percent.
Is there VAT on precious metals?
Investment gold has been sold without VAT since the first of January 2000 within the EU. Silver still has 23% VAT in Poland.
Does Tavex sell products that are not in stock?
Tavex is a serious market player and therefore we consider that it is very important not to sell products we do not have in stock. The customer is always guaranteed its products for immediate delivery.
Does Tavex recommend investing in bars or coins?
Every product in our stock is globally viable and very popular worldwide. The products best suitable for investment are 100-gram bars and one ounce coins. The bars are cheaper (per gram) than the coins but you get usually better paid for your coins (per gram).
Does Tavex offer special prices for resellers?
Tavex is a wholesaler of precious metals to other retailers. Every contract is tailored and if your company is interested in working as a reseller for Tavex’s products, please contact us on +48 22 114 00 20 or kontakt@tavex.pl.
How is Tavex able to offer such low prices?
Tavex Sp. z o.o. is a part of the Tavid/Tavex group which is located in eight countries (Sweden, Denmark, Norway, Finland, Bulgaria, Estonia, Latvia and Poland) and is also one of Northern Europe’s largest dealers of precious metals. The Tavid/Tavex group deals with large amounts of products produced by well-known companies such as Valcambi. Therefore we are able to compete with other retailers and offer the lowest price possible.
Are the prices in my order fixed?
All the prices in the order are fixed as long as you pay your order in one hour. We accept the time delay for transfers between different banks.
May I cancel my order?
The order will be automatically cancelled if the payment is not implemented. If you want to cancel your order please contact us on +48 22 114 00 20 or kontakt@tavex.pl.
