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How to buy Gold and Silver
Buy online from Tavex
To place an online order with Tavex, follow these simple steps:
1. Choose your products
Find the products you would like to buy in one of our product categories, such as Gold Bars, Gold Coins or Silver Coins. Add the selected products to your shopping cart by clicking the “Add to Cart” button.
2. Check your cart
Your shopping cart shows the total value of your order and allows you to add or remove selected products. When you are ready to place your order, click the “Checkout” button.
3. Checkout
At checkout, select your preferred delivery option (such as delivery or personal collection) and fill in the required personal details as a registered customer or as a guest. Check that all details are correct, then click the “Order” button.
4. Confirmation
Once your order has been placed, an invoice with payment details and bank transfer instructions will be automatically sent to the email address provided during checkout.
5. Make payment
Make the payment. Depending on your bank, it may take 1–3 business days for the funds to reach us. We will notify you by email once we have received your payment.
6. Receive your products
Depending on the delivery option selected at checkout, your products will either be delivered to you by insured delivery or prepared for personal collection at a selected Tavex branch.
Buy directly at a Tavex branch
You can also visit one of our branches in Poland, listed on the Contact us page, and buy gold or silver over the counter. For over-the-counter purchases, Tavex accepts cash.
How to handle gold?
As fine gold coins and bars are extremely soft, they can very easily be damaged. Product’s value is decreased when gold is scratched, bent or the original package has been opened.
Here are some suggestions on how to properly handle gold coins to avoid damage and loss of value.
Fingerprints cannot be removed from the mirror surface. Be aware that even the finest cloth makes small tiny scratches on the surface of a coin.
Never try to bite gold to test its softness.
When removing coins from a holder is necessary, place them on a clean, soft surface. A velvet pad is an ideal surface. A clean soft cloth or clean piece of blank paper may be sufficient for harder coins (coins with gold proof 900-917).
PS! The above applies mainly to new gold coins and bars. Many historical gold coins have been in circulation and are therefore scratched and nicked. Gold market value has preserved in spite of that.
What is a fine weight?
Fine weight is the amount of pure gold in a coin. For example, a Krugerrand weighs 33.93 grams, while its fine weight is 31.1 grams of pure gold.
What is a troy ounce?
A troy ounce is a unit of weight used to measure precious metals such as gold and silver. One troy ounce (1 oz) equals 31.1 grams.
Does Tavex sell products with certificates?
COINS
Certified global producers of gold coins rarely issue certificates. One of the reasons is that bullion coins do not have serial numbers, so it is not possible to link a specific coin to a specific certificate.
GOLD BARS
The gold bars we sell come in plastic packaging called a CertiCard or CertiPack. This packaging itself serves as the certificate. It includes the mint’s name, gold purity, the weight of the gold bar, and the bar’s serial number.
What is a “spread”?
A “spread” is the difference between the buy and sell prices, expressed as a percentage.
Is there VAT on precious metals?
Investment gold has been sold without VAT since the first of January 2000 within the EU. Silver still has 23% VAT in Poland.
Does Tavex recommend investing in bars or coins?
Every product in our stock is globally viable and very popular worldwide. The products best suitable for investment are 100-gram bars and one ounce coins. The bars are cheaper (per gram) than the coins but you get usually better paid for your coins (per gram).
Does Tavex offer special prices for resellers?
Tavex is a wholesaler of precious metals for other retailers. Each contract is tailored individually. If your company is interested in reselling Tavex products, please contact us at +48 22 114 00 20 or kontakt@tavex.pl.
How is Tavex able to offer such low prices?
Tavex Sp. z o.o. is part of Tavex Group, which has branches in 13 countries. The group operates in Bulgaria, Denmark, Estonia, Finland, Hungary, Latvia, Lithuania, Norway, Poland, Romania, Serbia, Sweden, and the United Kingdom.
Tavex Group trades large volumes of products from well-known producers, such as Valcambi. This allows us to compete with other retailers and offer very competitive prices.
Are the prices in my order fixed?
All the prices in the order are fixed as long as you pay your order in one hour. We accept the time delay for transfers between different banks.
